Refund and Returns Policy

Returns
Unfortunately we do not accept returns and/or exchanges unless in adverse circumstances.

To be eligible for a return, your item must be unused, in the same condition that you received it and has all the original markings on it. We review returns case by case and generally we only accept returns if the wrong product is shipped to you or is damaged. To have your case reviewed please contact us at support@ideal-dealz.com.

Please do not send your purchase back to the manufacturer. This is not considered a valid return and a refund will not be issued.

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at support@ideal-dealz.com.


Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at support@ideal-dealz.com and we will instruct accordingly.


Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.